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The truth is out there
by Marina Simakova| Moscow, Russia
Wednesday, 7 November 2012
tags: consumer culture, culture, emergence, europe, making sense, semiotics
For almost a century Russian society lived in the sweet dystopia called Soviet communism. No private property, no economic choice, limited contact with the world outside created a feeling that there was one kind of reality, the one Soviet people lived in, and no alternative to it. Even those who refused to believe in Soviet ideas and opposed state ideology faced a total absence of choice in their daily lives. There were ’bread’, ‘milk’ and ‘vodka’ – commodities rather than varieties or brands. Back then it was as if Individual preferences did not exist.
Then came the collapse and a new era began. The Russian market burst out with foreign brands and products – and Snickers, along with many other sisters and brothers from the US and Western Europe, conquered the local commodities. This led to a massive and fundamental change in consumers’ mental and visual representation of product reality. With the fall of the Iron Curtain also came a loss of the connection between signs and their hitherto inherent meanings.
Previously ‘milk’, for example, had been a universal signifier that mirrored what was perceived to be the true nature of the signified, or at least the mental representation of the thing called ‘milk’ had never been diversified into branded ‘Danone-milk’ or ‘Country House-milk’. It stood as the one and only ‘milk’ – as a category, as a product, as a substance, as a word. With the emerging brands and varieties a tempting world of alternatives opened up to people, now consumers. As we all know, the fruit of temptation can make the gates of Eden close forever.
So gradually Russian consumers got used to the market economy and consumption became one of the most common and pleasurable vices. There is, however, something that makes the satisfaction of ownership incomplete – a longing for true meaning.
Through past experience the majority of Russian consumers learnt that there could be only one true product, unbranded, the one that actually gave birth to the whole category. The situation where the product on sale coincided with the generic notion of milk by name, along with a general absence of alternatives, coincided with a pervasive perception that somewhere there is a certain space of ‘truth’. In this space any meaning ideally matches the sign – they are a priori linked with each other and there is no way to detach them.
No need to say that Roland Barthes’ theory of simulacrum is not taught at schools. Most people think that the idea of a thing is the thing itself and this thing has it’s one and only essence. The one and only name of the thing is treated as the part of its one and only identity. In this case everything is measured in the grades of ‘truth’: the closer a branded product is to the ‘Milk’, the more truthful and the better it is (since ‘Milk’ itself is the absolute best).
When buying a pack of milk, the Russian consumer always tries to estimate whether this product is true or not. He makes the choice hesitating and continues to hesitate while drinking it. Every new product gives a glimmer of hope that finally this is the one, the true milk, but unfortunately there’s no proof.
Again and again consumers search for the true and the criteria of truth vary from person to person. Consumers try to remain ‘true humans’, ‘true men’ and ‘true women’, ‘true friends’, ‘true lovers’ and to choose the ‘true product’. Producers struggle to fit consumers’ image of ‘true’ and construct a system of signs and symbols that could be decoded as the elements of true nature.
This situation determines the success of the private labels available in retail. Signs that connote to Soviet times are also perceived very positively. For example, one of Valio’s campaigns was completely based on the idea of truth: big sky blue stickers in metro announce ‘Pure truth. Pure milk’.
Claims about real, authentic, essential, pure, natural products from childhood are everywhere. Yet, in consumers’ minds there’s always a seed of doubt: what if in the today’s market reality there’s no truth at all?
© Marina Simakova 2012