FRONT PAGE / POSTS
by Hamsini Shivakumar| New Delhi, India
Friday, 7 June 2013
tags: asia, consumer culture, culture, emergence, fuzzy sets, making sense, semiotics
A critical semiotic analysis of the IPL-cricket brand and its implicit code of engagement with its audience/consumers throws up interesting perspectives. IPL was conceptualized by its creators as a hybrid concept for a country and audience that is very open to hybrids that mix up very different elements into interesting mixes and cocktails. So IPL was a version of the T-20 format of cricket that blended cricket with Bollywood style entertainment and American sports management concepts of league teams owned by business people, with the cheerleaders thrown in for good measure. With the scandals and excesses increasing year by year, after the sixth season, it might be helpful to use semiotic thinking to decode the very identity of IPL that lends itself to such; more importantly, how would audiences and fans be impacted. Can semiotic thinking shed some light on these aspects?
From the mass Indian audience and fan’s point of view, what is IPL-cricket? Is it a sport, a game viz cricket? The implicit but well understood culture and category code of a sporting fan’s engagement with the sport of his choice is of fair play and faith that the game is not rigged in any manner. In any sport, the rules of play are well defined, there are rule-enforcing policemen viz the umpires and within that framework, the contestants – the top sportsmen, high performers that they are, play to win. So, from a ‘sport’ framework, spot fixing and allied match fixing with the brazen involvement of the underworld and cheating sportsmen are anathema. All sports, everywhere, have their scandal stories when big money is involved, along with the fallen idols. But it is understood that the ‘governors’ of the sport will do what it takes to clean up the game of the ‘sleaze’ so that the sports’ fans and sports lovers can enjoy their beloved game without loss of faith or doubt. The credibility of the sport cannot be compromised, else all will be lost.
Or is IPL-cricket, cricket really? If it is cricket-ainment, then does it belong with other forms of televised entertainment and thus virtual realities? In the world of entertainment, everything is make-believe anyway. Even ‘reality’ shows are staged and ‘live’ performances are pre-recorded. The audience knows this and aligns their expectations accordingly. In the ‘entertainment’ frame, everything is staged and created for effect. Why not the matches too? Why not have the matches strategized and co-ordinated to keep the audience guessing and waiting for more, like the script writers do for TV content? And if the sportsmen are akin to actors and stars performing their part in a pre-arranged script, then how does it matter if they cut a side deal for a little bit of spot fixing, for some thrills and extra cash? In a strange way, there is no cheating or dishonesty or problem with the brand, because the brand is delivering what it promised to its audience, viz, entertainment to the max – with sideshows of scandals, controversies et al to add masala and spice to the entertainment. After all, it is showbiz and in showbiz notoriety and infamy sells as much as genuine performance.
Or as a hybrid – that is a mix of both sport and entertainment – like cross-cultural marriages, fusion food and fusion music, does it have its own rules that it should be evaluated against? Then what are those codes and rules of engagement for a hybrid? Clarity of identity and transparency in rules create simplicity of understanding and consequently trust. That the transplanting of American concepts into the Indian soil creates all sorts of confusion and unanticipated outcomes is clearly evident from the six seasons. Cheerleaders become equivalents of item girls in movies, but when required to perform live in public, need to adopt public behaviors that fit in with Indian cultural standards of modesty in public places. American style free market capitalism in the management of the economics of IPL-Cricket, when transplanted into India’s unregulated or lightly regulated sports market has led to visible and gross excesses of cronyism that gallop unchecked.
In economic terms, clarity brings efficiency via simplicity. The first value add of branding to a marketed product is to create a trust mark that its consumers can rely on to define their expectations so that they can know for sure that they have got their money’s worth. Or as a TV audience, they have got their time’s worth. In a world of consumer choice, when the consumer-audience wields the power of the remote control, clarity in defining the brand’s identity, the category classification that it belongs to and hence the codes/rules of engagement with its consumer become a necessity, not something that can be denied, overlooked or glossed over. Declining viewership ratings may be the first sign of an underlying, fundamental identity issue which has not been addressed. Semiotic thinking can lead the way to strategic brand management.
© Hamsini Shivakumar 2013